#1 in Customer Service

#1 in massage chair customer service!
Because we're a family run business, we fully understand the urgency of any situation, and here are 2 perfect examples: 
Ethan is one of our clients, and lives about 5 hours from us, in Natick, Massachusetts. He needed his massage chair relocated to his new home, but couldn't find a local company that he was comfortable with, to move it and guarantee there would be no issues when they were done.
Sean lives out by Pittsburgh, PA, which is a 7 hour drive from us. 
He needed his massage chair delivered and assembled, as a Christmas present for his wife. 
The issue here, was it was a week before Christmas, and too late to schedule white glove service with our nationwide delivery company.
We made it happen for both of them.
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Our Team:
Nick Fahmie - Nick is a leading expert in the massage chair industry, and stays current with the massage chair market, traveling and testing the latest models. 
He has 35+ years of electro-mechanical diagnostics and service experience, and literally knows massage chairs inside and out.

Margo Kuhn - Our sales manager and wellness consultant, is a former massage therapist with a medical background of 25+ years. 
She's very personable and professional, and is a leading expert in robotic massage.

Tim Koenigsmark - Timmy K. spent 14 years in retail and customer service management, prior to joining our team in 2013, and has trained as a service technician under Nick Fahmie.
Tim is one of our salesman, and is an excellent massage chair technician.

John Jackson - John is also an avid auto mechanic, always tinkering with his trick trucks during his off time.
John brings his mechanical experience, his hard work ethics, and his positive outlook on life to Massage Chair, Inc.
John also is an excellent massage chair technician.

Nate Jackson - Nate is the newest addition to our crew.
He has an outstanding personality, excellent work ethics, and joined our team having 15 years of mechanical service experience.