#1 in Customer Service

#1 in massage chair customer service!
Because we're a family run business, we fully understand the urgency of any situation. 
We've always done whatever it takes, and here are 2 perfect examples: 
Ethan lives about 5 hours from us, in Natick, Massachusetts. He needed his massage chair relocated to his new home, but couldn't find a local company that he was comfortable with to move it. 
Sean lives out by Pittsburgh, PA, which is a 7 hour drive from us. 
He needed his massage chair delivered and assembled, as a Christmas present for his wife. 
The issue here was it was a week before Christmas, and too late to schedule white glove service with our nationwide delivery company.
We made it happen for both of them, because if it can be done, we will!
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Our Team:
Nick Fahmie - Nick is a leading expert in the massage chair industry, and stays current with the massage chair market, traveling and testing the latest models. 
He has 35+ years of electron-mechanical diagnostics and service experience, literally knows massage chairs inside and out.

Margo Kuhn - Our sales manager and wellness consultant is a trained massage therapist with a medical background of 25 years. She's very personable and professional, and knows massage on a medical and a therapeutic level.

Tim Koenigsmark - Timmy K. spent 14 years in retail and customer service management prior to joining our team 5 years ago, and has trained as a service technician under Nick Fahmie.
Tim is one of our salesman, and is an excellent massage chair technician.

John Jackson - John is also an avid auto mechanic, always tinkering with his trick trucks during his off time.
John brings his mechanical experience, his hard work ethics, and his positive outlook on life to Massage Chair, Inc.
John also is an excellent massage chair technician.

Nate Jackson - Nate is the newest addition to our crew.
He has an outstanding personality, excellent work ethics, and joined our team having 15 years of mechanical service experience.