Buyer's Guide 2019

#1 - Massage Chairs and the Internet 

Buying a massage chair, because the reviews look good, or because it sounds good, is the #1 reason for customer dissatisfaction.
If your massage chair doesn't fit your body the way it should, or if it doesn't perform the way you'd hoped it would, the health benefits, and the amount of time that you'll spend in it, will be somewhat limited.

For effective therapeutic results from a robotic massage chair, it should accommodate your size, shape, and sensitivity level, which is why you should try it before you buy it, or at the very least, talk to a professional prior to purchase.


#2 - Massage Chair Quality - If the quality of what you're actually purchasing is a concern, take an insider's look at the costs associated with getting a massage chair into your home.
Think about every component in a massage chair, and the costs of the parts and labor to build the chair.
Then there's overseas shipping, the storage once it's here, and then the shipping to you.
Then there's the business overhead of wherever you're buying it from, which includes rent, utilities, payroll, taxes, insurance, and a profit markup, in order to keep the doors open.
If the company that you're buying it from provides any degree of quality service, there's the costs associated with running a service department, including hiring dependable and qualified help.

In my professional opinion, anything under the $2500- mark is a risky proposition, if you want a massage chair that will last, that is serviceable if there's an issue, and that is comfortable and will provide you with a truly therapeutic massage.
Like anything else, you'll get what you pay for, and there's just no way around it.

#3 - S -Track or an L-Track - Which is a better massage chair for you?
The advantage of an S-Track massage chair, is the Stretch program may be more effective, because the S-track's backrest is a separate component from the seat, giving the design a greater range of motion and flexibility.
The Stretch program helps with spinal decompression, which relieves the pressure between the discs, alleviating back pain and other compression symptoms.

The advantage of an L-Track, is that the roller mechanism has a substantially longer reach, traveling under the seat and relaxing more of your muscles and connective tissues.
L-Tracks also have a Stretch program and they do accomplish the task, but depending on the model, the actual stretch may not extend as far as an S-track, because the backrest and seat are a single component. 

Please note that all models have varied intensities of stretch, and some of the L-tracks' Stretch programs are as, or more effective than some of the S-tracks out there.
This is another reason, why you should try it before you buy it.
Also, in case you're wondering, SL tracks are L-tracks. There is no difference.

#4 - 2D, 3D, or 4D - When we're talking D's, we're referring to the method used to adjust the intensity of the roller massage. 
2D - This model adjusts the roller intensity using gravity and your body weight, by changing the angle of the backrest. The further back the chair is reclined, the more intense the roller massage will be, because more of your body weight is over the rollers.
3D - A 3D model, has the ability to adjust the rollers out and away from the roller track, providing adjustable roller intensity at the remote without changing the degree of recline.
4D - There is no difference between a 3D and 4D massage chair. It simply sounds like it has 1 up on 3D.
The 4 roller dimensions are in, out, width, and speed adjustments, and FYI, speed adjustments were always available.

#5 - Space Saver? - An important thing to consider when shopping for the right massage chair, is the amount of space you have for its placement. 
Some chairs require as much as 22" of space behind it, to allow the chair to fully recline. 
Space savers require much less, and can be placed as close as 2" to a wall, depending on the model.

#6 - Your Massage Chair Budget - If you're thinking about buying a massage chair, but feel that spending thousands of dollars is out of the question, factor in the time and convenience, the travel expenses, and the co-pays saved, by doing your own home therapy. 
Depending on your condition, other therapies may not be needed, and you may find that the purchase of a quality massage chair will actually pay for itself!

#7 - Choose your massage chair dealer wisely
Where you choose to buy your massage chair, is an extremely important decision, because that's who you'll call when there's an issue. .
Quality of service will vary from place to place, and depending on where you buy your massage chair, if there's an issue with it, especially after the warranty has expired, you may be on your own. 

#8 - Warranties - All warranties have terms, conditions, and limitations, and more often than not, it's up to the buyer to read the "fine print", to learn what is actually covered by a warranty.
What may sound like a super-duper, top of the line warranty, may actually be completely worthless, once the limitations, terms, and conditions are fully understood. 
Sorry to say, this practice is real and it's out there, so buyer beware.

#9 - Now for our sales pitch...
Massage Chair, Inc. is a multi-generational, family owned business.

We sell most brands, both locally and nationwide, even if it's not on our showroom floor.
Any products that we endorse, must meet our strict quality and performance standards.
We treat everyone with the utmost respect - the way you should be treated.
We also service what we sell, and have 35+ years of diagnostic and repair experience.
Our clients receive our own brand of service. The kind of service that will only be found, in a family owned and operated business!

This is our life, and we pride ourselves on the quality of the products that we sell, and the service quality that we provide.

We don't do gimmicks, we're extremely transparent, and we'll honestly have your back, for as long as you own your chair!

I hope this helps, and thanks for taking the time,
Nick Fahmie - Massage Chair, Inc.
1692 Rt. 88 in Brick, NJ - (732) 201-7777
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